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Friends and Family Test at Churchill

24/11/2014

Dear Patient,

We have recently set up a website for patients to give feedback on the care you receive at the surgery.  This is part of the 'Friends and Family test' initiative that you may have already heard about, or been asked to complete at your local hospital.  Every GP Surgery in England and Wales will be offering patients the chance to feedback on their surgery using the following question:

"How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?"

You will also be asked to answer the following question, to cover any issue that you would like to raise

“Please help others get great care by sharing your views and experience. The more detail you can add the better. Say what is great about the service and what you like. Please make constructive suggestions on how they could improve to give even greater care"

You can answer these questions by visiting a website called www.iwantgreatcare.org and searching for Churchill Medical Centre on the home page.  Any comments you leave will be anonymous, and we will publish a summary of the response once a month.

We hope you find this new way to leave feedback about the practice helpful.

Kind Regards,

The Churchill Medical Centre