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Important changes to Apointments

07/06/2011

Churchill Medical Centre Appointment System Changes Important Information

 

As from 1st July 2011, the surgery will be running a system to ensure that you get the treatment you need without spending time waiting for a face to face appointment if this is not required.

 

When you telephone or attend the surgery, the receptionist will take your telephone number and general information for your call and the doctor will call you back. 

 

You will be informed approximately when the doctor will phone and this will take into account any special instructions about when you can be contacted wherever possible. 

 

You can then discuss the matter with the doctor who can then book you an appointment, if required, to see the right person at a time convenient to you.

 

Once you have spoken to the doctor, they can arrange an appointment for you that is several days later if you wish.

 

As straightforward things will be dealt with over the telephone we will have enough appointments for you to see someone in person if you wish and this can be booked by the doctor.

 

Appointments to see the nursing team can be made as normal by the reception staff.