You can make an appointment via the following ways:
- By visiting our Consulting Room
- Booking an appointment via the NHS App
- By calling the practice on 020 3727 2230
Appointments are released on the day with each doctor as well as in advance. All GP appointments are 10 minutes long.
Once the practice is fully booked for the day, our on call doctor will triage all requests for on the day appointments and deals with these as clinically appropriate.
This might include:
- Arranging to see to see you during that day
- Helping you over the telephone
- Booking you in to a local extended access hub
- Directing you to another more appropriate service, for example the district nursing team
Care Navigation (Signposting)
Over the coming months you will notice your receptionist begin to ask for a brief outline of your problem when you ring to book an appointment.
This is because we are introducing something called “Care Navigation”. It means we are training receptionists and clerical staff to help them help patients by identifying the most appropriate place for their care.
For more information, please visit our Care Navigation (Signposting) Page.
Telephone appointments can be booked in the same way as face to face appointments.
Nurse appointments can be booked several months in advance.
Each member of our nursing team has different skills and specialisms. When you contact the practice to make a nurses’ appointment our reception staff will ask you what your appointment is for.
This to ensure you are booked in with the appropriately trained nurse for the correct amount of time.
All of our patients are able to access a 24/7 symptom checker via DoctorLink. It is easy to use, completely confidential and will provide you with trusted medical advice.
If you need to see a GP at the end of the symptom assessment, the practice will be in touch to see you within the recommended time period.
How To Make The Most Of Your Consultation
Cancelling an Appointment
If you are unable to keep an appointment, please let us know as soon as possible, this may enable someone else to be seen.
You can cancel your appointment in any of the following ways:
- Using our Cancel an Appointment Triage
- Via the NHS App
- By calling the practice, please visit our Contact Us page
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA). Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.